Terms of Service
Last Updated: Feb 20, 2026
These Terms of Service (“Terms”) govern your use of the website and services provided by Bulletproof Plumbing (“Company,” “we,” “us,” or “our”). By accessing our website or scheduling a service, you agree to be bound by these Terms.
1. Services Provided
Bulletproof Plumbing provides residential and multi-unit plumbing services, including but not limited to:
- Drain and sewer services
- Leak detection and slab leak repair
- Repiping solutions
- Tankless water heater installation and repair
- Water treatment and filtration systems
- Septic installs and repair
- Well pump services
- Backflow testing and installation
- Gas line services
- Boiler repair
- Fixture installation and toilet repair
- Garbage disposal services
- Pressure regulator services
- Plumbing for remodel projects
All services are performed in accordance with applicable local and state codes and industry standards.
2. Scheduling and Payment
- Service appointments may be scheduled through our website, by phone, or by email.
- Payment is due at the time of service unless otherwise agreed upon in writing. Accepted payment methods may include credit/debit cards, checks, or electronic transfer.
- Cancellations must be made at least 24 hours in advance. No-shows or late cancellations may be subject to a fee.
3. Service Limitations
Our services are limited to plumbing systems and components that are safely accessible at the time of the appointment.
We do not guarantee the future performance or lifespan of plumbing systems or equipment unless expressly stated in writing.
Services do not include:
- Code compliance inspections unless specifically requested
- Structural modifications or invasive procedures without client approval
- Environmental hazard remediation (e.g., asbestos, mold, contaminated soil)
- Work beyond the agreed scope without written authorization
4. Estimates and Work Orders
- Estimates are provided for informational purposes and do not constitute a binding contract.
- Final pricing may vary depending on the scope of work identified during service.
- It is the client’s responsibility to review and approve work orders before service begins.
5. Client Responsibilities
Clients agree to:
- Provide safe and clear access to work areas
- Secure pets and occupants away from the service area
- Disclose known plumbing issues or potential hazards
Failure to provide safe access may result in service delays or rescheduling.
6. Liability and Disclaimers
- Our liability is limited to the amount paid for the specific service provided.
- We are not responsible for pre-existing conditions, concealed defects, or future system failures.
- Use of our website or services does not create any warranty unless explicitly provided in writing.
7. Website Use
All content on this website is the property of Bulletproof Plumbing. You may not copy, reproduce, distribute, or use website materials without written permission.
8. Governing Law
These Terms are governed by the laws of the State of California. Any disputes arising under these Terms shall be handled in the appropriate courts within California.
9. Changes to Terms
These Terms are governed by the laws of the State of California. Any disputes arising under these Terms shall be handled in the appropriate courts within California.
10. Contact Us
If you have any questions about these Terms, please contact:
Bulletproof Plumbing
📧 jwong@bulletproof-plumbing.com
📞 (530) 338-5888
